Forum Discussion
Storyline Licenses - Multiple Login User IDs
I have two Storyline licenses for two separate clients. How do I make sure that I am logged into the appropriate account so that when they review and leave comments, it goes to the email address for the proper client? I tried to make sure in the browser that I was signed into the correct account, restarted Storyline and published, but all of the Review 360 comments went to my other email address (not good).
6 Replies
One way is to use a different avatar on each of your profiles so you have a visual as to which account you are signed in on. I also have 2 accounts/licenses; 1 personal and 1 through my work. This is my personal account and......
Is there a way to do it on the software side though so that it's clear when I'm actually in Storyline?
....this is my work profile.
If you always launch your apps directly through the Articulate 360 interface, you should be able to see which profile you are on in the software there. You can also see it in Rise, but I don't remember it being obvious in SL.
But again, if you launch SL from the 360 apps interface, you can see which profile you are opening it with.I would post a picture but I can't from my office computer due to firewall restrictions.
Hi Jennifer,
The Articulate 360 desktop app uses your default web browser to sign in to align with the latest security best practices:
Articulate 360 Desktop App: Browser-Based Sign-In Experience
As Owen mentioned, you should see your avatar when logged in:
- 360.articulate.com
- Desktop App
Thank you for posting the image that I could not, Leslie, this is exactly the view I was trying to describe!
- 360.articulate.com
