Storyline Player Background Color Conflict with Custom Colors

Hello,

Just to say that this is still an ongoing bug. And this also affects the print slide option as the external background setting overrides the internal custom player one. The kind OP explains the problem and solution quite well, hopefully, we'll get there in terms of fixing as having to apply custom fixes on each published files for every client is not a viable long term solution (Kudos to OP for managing though! :) ).

We did a quick fix for the print slide option in the Storyline file with some javascript to override the background color (mint from previous course) with ours, but this trigger 'happens' after the loading is done, thus the background color while loading the course remains wrong. 

Here's the Javascript in case others need it: document.getElementsByTagName("body")[0].style.background = '#EBEBEB';  (just replace color code with yours)

I've even tried starting with a clean storyline file, but then there is a background default color (dark blue) and it's still not applying the custom player color (light grey) on the loading page. 

I've attached some images to illustrate the issue with the print slide option. Please fix this as this was not an issue before I guess last autumn when OP first notice issue. 

Sincerely,

Véronique Céleste

E-learning Consultant | Consultante formation en ligne

 www.octod.ca

Wrong color  (previous course):

wrong color starting from scratch: 

javascript trigger fix with correct color:

where this wrong background color is set on your side (this example shows the dark blue):