Forum Discussion
Storyline player painfully slow to open
Is it just me being impatient, or has anyone else noticed that the Storyline player takes a loooong time to open now - to the point where I really dread having to go in there and make changes as it ...
Hi Dianne,
We are monitoring the report of the player being slow to open, and this conversation is attached so that we can update you when we are able.
Thanks for sharing the video demonstrating what you are experiencing once the player is open and trying to select a different one.
Curious if the issue happens in any course you are working on or just this particular one? Can you tie the error to a specific player perhaps?
If you cannot re-create the issue in a new course, I would advise to import the file into a new one and proceed.
If it's happening in any/all files, you should conduct a repair of your software.
Thanks Leslie - the issue happens with any course, not just the one. It has only been evident since the new modern player was implemented, but is affecting all courses I work on now. I've done a complete uninstall of Storyline 360 and reinstalled - and there is no improvement.
