Forum Discussion
Storyline player painfully slow to open
Is it just me being impatient, or has anyone else noticed that the Storyline player takes a loooong time to open now - to the point where I really dread having to go in there and make changes as it ...
Hi Alexander,
Thanks for reaching out and sharing those details. Opening the player menu shouldn't cause the crashing you described!
I'd like to connect you with a support engineer to take a closer look at your setup and identify what could be causing the performance lag you're experiencing. Be on the lookout for a reply soon!
I believe it may be an issue with your software and virtualization of Windows 10 in macOS with Oracle Dropbox. Because when I try on a native Windows 10 parition on my other Mac, it seems to work fine.
HOWEVER: when I performed "check for updates", it said I already had the latest update (#9), yet when I manually checked your website, there was a #10 available. There is slight improvement when I go into the Player menu now, I can actually navigate to resources and select attachments, but if I don't move quickly enough in those dialogue boxes it can crash the entire operating system.
