Forum Discussion

JoergKern's avatar
JoergKern
Community Member
6 years ago

Storyline Player: Properties greyed out - how to fix?

Hi everyone. After a long while, there is another question from me. I took over the elearning production with storyline with a given template and player.  In the attached screenshot you can see,...
storyline 360
NedWhiteley's avatar
NedWhiteley
Community Member
6 years ago

Hi Joe,

Thanks for the image, I now understand the problem.

Fortunately the solution is a simple one. All you need to do is to go to the drop-down menu for Menus and Controls at the top of the Player Properties dialogue box and change these from Off to On and all should be okay:

  • H2OPartners's avatar
    H2OPartners
    Community Member
    4 years ago

    Hello, I am having a similar issue but for me the Menus & Controls is grayed out and I can not turn it on or off and the player won't show on this slide but will in the others.  Not sure if it matters but I copied this slide from another project. 

     

    • LaurenDuvall's avatar
      LaurenDuvall
      Staff
      4 years ago

      Hi H20 Partners!

      The Menus & Controls property only applies to the modern player. It’s grayed-out for the classic player. You can still hide the classic player frame. It just takes more work than the modern player. Follow these steps.

      Please let me know if you have additional questions!