Forum Discussion
RobynCreed-Dunl
17 days agoCommunity Member
Storyline Project
Need help please. I was publishing a project and it just kept spooling for hours. As I needed to get out of it I ended task, would I need to know how I find that project again, as it didn't finish publishing.
2 Replies
- RobynCreed-DunlCommunity Member
Seriously
Hi RobynCreed-Dunl,
This sounds incredibly frustrating and I'm happy to help figure out what's going on. We recommend saving your projects to your local hard drive (typically your C: drive). You should also be able to access the course by reopening Storyline > File > Recent projects.
I have a couple of follow up questions to better understand the issue.
- Have you tried saving the course again locally, and ensuring there's no special characters in the the file name?
- Is this happening with multiple files? If so, a Storyline repair may do the trick. If the issue is specific to this file, you can try importing your slides into a new project, and publishing again. If you additional assistance, I'll connect you with one of our Support Engineers to get you back up and running as soon as possible!