Forum Discussion
Storyline quick access toolbar
Any updates on this?
Thanks for reaching out, Adrienne!
This thread is a bit outdated, so I'd like to understand your experience better!
- Are you having issues saving items to the Quick Access Toolbar or viewing the Quick Access Toolbar?
It would help to record a Peek 360 screencast of the issue so we can help. Looking forward to your response so we can keep at this!
Hi! I am having the exact same issue as Greg Younger 7+ years ago.
The drop down the menu that should allow me to customize the toolbar, is grayed out:
...which doesn't allow me to do anything but toggle the three available options. Right clicking on the items I want in the QA toolbar does nothing as well.
I have tried reverting to a previous version and the issue remains. I did have customizations prior to the last update and have looked at the other QA threads on how to save that workspace file in the future but since I cannot even customize the QA toolbar there is nothing to back up.
Hi Melissa,
Sorry to hear that you ran into a similar issue.
I tried testing the functionality of the quick access toolbar on my end and it appears to be saving the custom settings just fine. I'm also not seeing this issue reported recently by other users.
As a troubleshooting step, try doing a repair of your Storyline 360 installation to see if this helps. If the issue persists, please make a recording of the behavior you're experiencing so we can take a closer look at what's happening.
Hi Joe,
I did try reverting back to older versions (I completely uninstalled everything and reinstalled) and my previously saved actions were not there and I was still unable to edit the toolbar. Here is a recording of what I am experiencing; I left comments on the screencast describing what I was doing: https://360.articulate.com/review/content/fac6fa90-c31a-4cee-92ff-871fc9a7fd33/review
