Forum Discussion
Storyline quick access toolbar
Hi Melissa,
Sorry to hear that you ran into a similar issue.
I tried testing the functionality of the quick access toolbar on my end and it appears to be saving the custom settings just fine. I'm also not seeing this issue reported recently by other users.
As a troubleshooting step, try doing a repair of your Storyline 360 installation to see if this helps. If the issue persists, please make a recording of the behavior you're experiencing so we can take a closer look at what's happening.
Hi Joe,
I did try reverting back to older versions (I completely uninstalled everything and reinstalled) and my previously saved actions were not there and I was still unable to edit the toolbar. Here is a recording of what I am experiencing; I left comments on the screencast describing what I was doing: https://360.articulate.com/review/content/fac6fa90-c31a-4cee-92ff-871fc9a7fd33/review
Hello Melissa,
Thanks for sharing your video. I have some clarifications regarding what can and can't be added to the Quick Access Toolbar:
1. This section of the Quick Access Toolbar is not clickable by design. This only serves as a label for the container.
2. You can't add Arrange button as well as all options included under it to the Quick Access Toolbar. You can check if an item can be added to the Quick Access Toolbar by right-clicking on its corresponding button and checking if 'Add to Quick Access Toolbar' is available.
Hope this helps!
Hi Joe,
That is helpful! I thought I had arrange shortcuts in my old toolbar but it was "alignment" shortcuts. I have confirmed I can now add items to my QAT and will make sure to save my workspace.xml file so that I don't have to remember what I had the next time it disappears! For anyone else that stumbles onto this thread, that discussion is located here: https://community.articulate.com/discussions/articulate-storyline/quick-access-toolbar-disappears