Forum Discussion
Storyline quiz: How to send learners back to review content screen on incorrect answer?
Thanks, Judy, for the very thorough answer. It appears Lightboxing is the tech I was missing here. I'll give this plan a try when I get to this point in my build and come back if I have questions.
Hi Judy -- I tried this on a previous course, following your instructions. The lightboxing worked fine. But when I come back to the question screen, I can't get the answer choices to reset. My previous choice is always still showing. Here's what I tried:
- Change state of all four photos (they act as buttons) to Normal when user clicks Try Again.
- Change state of all four photos to Normal when user clicks Review Content.
- Change layer properties of the Try Again layer to "Reset to initial state" when revisiting.
None of these worked, so I must be missing something. I've tried searching but can't find an obvious answer. Do you have a solution? Thanks.
The Slide Layer Properties for the Try Again layer don't impact what's on the base.
Triggers to change the state of the responses to Normal should work. I have no idea why yours don't. You might want to submit the file to the support staff: https://access.articulate.com/support/contact
Hi Judy -- I need to follow up on this question with you. I'm building my course for my client, and I've reached the point of question screens. I have two issues with this programming:
1. I still can't get the radio buttons to reset to Normal when I come back to the screen to retry the question. I've set the base layer properties to "When revisiting: Reset to initial state" and I've added triggers to the Try Again layer resetting the buttons to Normal when Review Content is clicked. Neither worked.
2. If I return, then answer incorrectly a second time, the Review Content button no longer appears, only the Try Again button, which does nothing.
I seem to be missing something (probably simple) on both these issues, but I don't know what it is. Any help you could offer would be appreciated. Thanks.
As I said above, triggers that change the state of the buttons to Normal should workâassuming the "when" in the trigger happens.
The only help I can offer is to say you should double-check all the triggers. Be sure something-happens-on-this-slide triggers appear before any trigger that goes to another slide.
Also, for question slides, I suggest using the "Automatically decide" setting for when a user revisits the slide. That let's Storyline use its built-in functionality. It knows when to reset a slide for retrying a quiz or not resetting a slide during a review.
Other than that, I'll repeat my earlier advice: submit a case to the staff. Include a copy of the file. It's virtually impossible to troubleshoot without seeing that.
