Forum Discussion
JeniRisgaard
4 years agoCommunity Member
Storyline randomly shutting down
In the last couple of weeks, Storyline has begun randomly popping up a message box that asks if I want to Save. When I click Save, it saves then closes the file. I'm not prompting this, and not hap...
BeccaLevan
4 years agoCommunity Member
Hello Bill & Martha, thanks for reaching out!
So sorry that you're also facing this, and I'm happy to help!
I peeked at Jeni's case but didn't see a response confirming if our suggestions fixed things.
- Have you tried running a quick repair of Storyline to see if that helps?
If you still don't see improvement from there, I'd recommend connecting with one of our support engineers to help troubleshoot this with you!
CONNECT WITH A SUPPORT ENGINEER.