Forum Discussion
Storyline repeatedly crashes when recording videos
On several occasions my fellow Instructional Designer and myself have experienced Storyline CRASHING when recording a video. I have noticed that if I try to insert the video into an existing Scene, ...
Apparently, it's happening again. Storyline 360 crashes every time the screen recording button is clicked.
Hi GervinZhang!
Sorry to hear you're experiencing crashes when trying to record your screen in Storyline!
First, please confirm that you are working with locally stored project files, then try performing a repair of your Storyline installation. However, if the behavior persists, it would be helpful to see a copy of the .story file that's giving you trouble. Feel free to upload that here in the discussion or privately through a support case.
Let me know how it goes!