Forum Discussion
Storyline review 360 freezing when you click on review link
Hi there, Can anyone help?
Im not sure if this is to do with recent updates but im publishing courses to review 360 and they just freeze in the browser (so this is firefox, chrome, edge),
Howeve...
Hi Nick,
I have been experiencing this issue as well. My reviewers often complain that it freezes for them as well. Would you mind sharing the solution? This has been happening for both old and new courses and still happens after I clear my cache, etc.
Thanks!
Courtney
Hello Courtney,
I'm happy to chime in. Nick's support case is course-specific and may have been caused by an erratic textbox.
As initial troubleshooting, you can check if you're using an updated version of a supported browser. If the issue persists, we'd be happy to look at your affected course to investigate further. Would you be willing to share it here or privately by sending it along in a support case? We'll delete it when we're done.
