Forum Discussion

DonSharpe's avatar
DonSharpe
Community Member
2 years ago

Storyline ribbon getting cut off and partially hidden

Every time I open Storyline, the ribbon is displaying incorrectly and is cut off. I've tried re-installing the app as well as updating 360. minimizing and re-expanding the ribbon. New projects, old ...
storyline 360
JoseTansengco's avatar
JoseTansengco
Staff
2 years ago

Hi Don, 

Happy to help!

Can I ask if you are using a screen resolution that is 1,280 x 800 or higher as detailed in this article on Storyline 360's recommended system requirements?

If you are, please try changing the scale setting of your monitor to 100% to see if this helps. You can do this by right-clicking anywhere on your desktop and selecting 'Display settings'.

If the issue persists, try following the steps in this article to do a repair of your Storyline 360 installation.  

Let me know how it goes!

 

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