Forum Discussion
Storyline Slides with Markers causing freeze in Review360
Greetings! I'm building a series of branching scenarios in Storyline, and I've noticed that Review360 will freeze on any slide with multiple markers. It is definitely impacting the SME review experie...
Hello andreacharmain​,
I understand you are experiencing a freezing behavior with slides that have markers within Review 360. I'm not experiencing any freezing behavior when working with multiple markers in a Storyline project. We don't want any anxiety with what you'll see in your LMS, so I'm happy to learn more!
- Are the markers displaying only text, or do they contain images, media, or other interactive content?
- Does the freeze occur in all browsers or only specific ones? I'm curious if an incognito window has the same experience.
- Can you replicate this behavior when previewing your project in Storyline?
As a troubleshooting step, I recommend ensuring you're working on the latest version of Storyline 360 (Update 118), and then importing your existing slides into a brand new .story file to see if that changes your experience when opening the published course in Review 360.
If you're still experiencing this behavior, we'd be happy to take a closer look at your setup within a support case.
Looking forward to hearing from you!