Forum Discussion

Community Member

7 months ago

Storyline updated and now won't save project files.

I am having an issue where Storyline won't allow me to save my project files. I've had other members of my team also try and they receive similar errors. I've received a variety of errors when trying to save and have attached them.

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Storyline updated and now won't save project files.","moderationData":{"__ref":"ModerationData:moderation_data:1201090"},"body":"

The version I am currently using is v3.91.33139.0.

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Hi CassandraHeide,

Thanks for reaching out!

I'm sorry to hear you're experiencing this issue and I'm happy to help troubleshoot. It sounds like you receive an error when saving multiple files, not just a specific one. Here are a few things to check:

Be sure to save your work on your local hard drive (typically your C: drive)
Avoid using special characters, accents, or symbols in your file names
Import your slides into a new Storyline project and try saving them locally

If the above steps don't do the trick, you can conduct a Storyline repair, or connect you with one of our Support Engineers in a case!

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Storyline updated and now won't save project files.

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