Forum Discussion
Storyline360 Published in LMS and on one slide all learners are getting an offline error message
Hi, I actually experienced the same thing with a publish my coworker generated. They uploaded the file onto our server and shared a web preview link with our client. The client flagged the issue first so I tested the link on my computer and saw the same thing. I'm using Chrome Version 109.0.5414.119 - I'm asking my coworker what version of Storyline she's on.
I was able to republish the link from the same file she generated the buggy link from and didn't have any issues afterwards. My thought was maybe all the files didn't finish uploading onto our server or maybe it's an Articulate Storyline version issue?
Hello Michele,
Sorry to hear that you encountered this issue.
If republishing your course fixed the behavior, then the incident may have been isolated. Try to observe if you encounter the behavior again, and if you do, make sure that you are publishing using the latest version of Storyline 360.
If the issue persists, would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!
