Forum Discussion
RobertLeier
3 years agoCommunity Member
Strange audio behavior
The attachment I've included was pulled out of a project I am working on. When run, it does something I've never seen SL do in 10 years of working with it. I've cut out content except the objects (a...
AndreaKoehntop-
3 years agoCommunity Member
Hi Robert! I apologize for the audio issues you are experiencing with your published course.
I tested this on my end by publishing it to Review 360 and playing it in Chrome and Edge and experienced the same issue.
I have a few questions to begin troubleshooting:
- Are you saving and publishing from your local hard drive? Working from a network drive can cause erratic behavior.
- Have you tried copying your .story file and pasting it into a new .story file, and then publishing it again?
- Have you attempted a repair of Storyline 360? Here are the instructions.
If none of these steps solves your issue, I'd like you to open a case with one of our Support Engineers.