Forum Discussion

IrisSchlabitz's avatar
IrisSchlabitz
Community Member
2 years ago

Strange line in the header

Hi, for some time now I see this strange line in the header just below the image in Rise. Please see the image attached. This line also appears when published as SCORM and uploaded into LMS. Unfortu...
rise 360
LucianaPiazza's avatar
LucianaPiazza
Staff
5 months ago

Hello KLO0609​, 

Thanks for reaching out! I tested this on my end with the Apex theme and did not experience this line. 

  • Do you experience this if you use a different image in your cover photo?
  • Are you experiencing this when viewing the course in Preview or in a published output?
  • What browser are you using? Do you experience this in an incognito window? 


We'd be happy to take a closer look at a screen recording of this behavior and a copy of your course. You can share it in this thread or privately in a support case. 

Looking forward to hearing from you!

KLO0609's avatar
KLO0609
Community Member
5 months ago

Hi LucianaPiazza​, thanks so much for looking into this. It must have been a fluke - I have a Mighty extension and this was during the outage so it may be because of that. I tried publishing a Review 360 version after the outage and it seems to have resolved itself :) 

  • KellyAuner's avatar
    KellyAuner
    Staff
    5 months ago

    Glad to hear that, KLO0609!

    If you need any help moving forward, please don't hesitate to reach out!