Forum Discussion
Strange Menu Behaviors
I'm experiencing some unexpected behaviors with the menu in courses published in Articulate 360. First, the menu is only displaying check marks when the menu items are clicked, not when the learner actually navigates to or reaches that section, nor when the learner completes that section. That means that a learner can go through the entire course in a linear fashion without any check marks appearing, or they could pull up the menu, click around, and make all or some of the checkmarks appear. I can't imagine this is intended.
Second, clicking on the menu items isn't actually taking learners to the associated section of the course. Instead, it's acting as a trigger to take learners to the next slide. It's very weird. It's actually behaving the same way as the Next button. It even clicks through quiz questions. This stops happening when it finally gets to the end of a scene, but it still doesn't take users to the appropriate section of the course.
I'd welcome any thoughts or advice anyone might have!
Hi, Jon.
Thank you for also opening a support case with our engineers! I see you're working with my teammate Cleo, so you're in great hands!
Please reach out to Cleo through the case if you have additional questions.
Similar issue;
In our Docebo LMS, some recently rpublished courses have this issue: when reaccessing the course and answering Yes to the question (Would you like to start over where you left off?) it's not clear on the Menu which slides have been visited and which slides haven't.
i.e If you leave the course at slide 4, when you resume the course you should see slides 1-3 as visited and directly clickable. this doesn't happen with scorm created after May 4 Studio update...
Any workaround? Thanks in advance
Sorry you're running into a similar issue! I see that you've also submitted a support case and are working with my teammate, Lejan. Great call. We'll continue the conversation in your support case!
