Forum Discussion

RussStill's avatar
RussStill
Community Member
8 months ago

Suddenly Corrupted SL Project Files

I can no longer save old SL projects, even ones that opened yesterday. Once I open and resave, they are corrupted. Considering the 100s of projects I have, this is a potential disaster. This may b...
storyline 360
KellyAuner's avatar
KellyAuner
Staff
8 months ago

Hi RussStill,

I'm sorry to hear you've hit this roadblock!

Here are a few things to double-check:

  • You're working on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior. 
  • Ensure the directory path to your project files and your published output is less than 260 characters (for example, C:\Articulate).
  • Avoid using special characters, accents, or symbols in your file names.

If the issue persists across multiple projects, I recommend trying a Storyline repair. Please let us know if you still need assistance!

  • RussStill's avatar
    RussStill
    Community Member
    8 months ago

    The storyline executables reside on my C-drive, but all of my project files live out on one of our servers. This is a corporate project and not possible to keep everything on my on C-drive. 

    I have over 130G of Articulate "temp" files that ARE on my C-drive. That's not a sustainable situation. Can I safely delete these files? They are under user/.../appdata/roaming/articulate

    If I can't delete them, can I move them to another network location? Actually, yes, of course I can move them. The question is how do I tell SL to look for them at the new location?