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JenniferClarke's avatar
JenniferClarke
Community Member
8 months ago
Solved

SVGs not loading in Rise (again!)

Hi - I've already put in a Case about this but not had an answer yet. A few months back SVGs stopped loading properly after an update and it's an issue again. An urgent one.  If someone would look i...
broken
rise 360
svg
MelanieKing-f58's avatar
MelanieKing-f58
Community Member
8 months ago

Hi Articulate staff - we are also having problems with RISE modules that contain SVGs. They are about 20% of their original size! This has been since the recent updates. I would also like to know if this will be fixed as we have many modules with this issue. cheers

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not loading in Rise (again!)","id":"message:1198871","revisionNum":1,"repliesCount":4,"author":{"__ref":"User:user:315934"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:discuss"},"conversation":{"__ref":"Conversation:conversation:1198871"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:1198871"},"body@stripHtml({\"truncateLength\":200})":" Hi - I've already put in a Case about this but not had an answer yet. A few months back SVGs stopped loading properly after an update and it's an issue again. An urgent one.  If someone would look i...","body@stringLength":"294","rawBody":"

Hi - I've already put in a Case about this but not had an answer yet. A few months back SVGs stopped loading properly after an update and it's an issue again. An urgent one. 

If someone would look into this a.s.a.p. it'd be great. 

 

Thanks.

 

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Hi - I've already put in a Case about this but not had an answer yet. A few months back SVGs stopped loading properly after an update and it's an issue again. An urgent one. 

If someone would look into this a.s.a.p. it'd be great. 

 

Thanks.

 

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Hi Articulate staff - we are also having problems with RISE modules that contain SVGs. They are about 20% of their original size! This has been since the recent updates. I would also like to know if this will be fixed as we have many modules with this issue. cheers

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Hi Articulate staff - we are also having problems with RISE modules that contain SVGs. They are about 20% of their original size! This has been since the recent updates. I would also like to know if this will be fixed as we have many modules with this issue. cheers

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Hi Everyone!

\n

I'm happy to let you know we released a new update for Rise 360!

\n

This update fixes the issue you ran into where SVG images shrink when previewing existing courses. There's nothing to install for web apps. New features and fixes are immediately available.

\n

Let me know if you have any questions about this update or the issue you reported!

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