Synchronization of shapes/captions with videos

Hi Veronika,

Welcome to the E-Learning Heroes community!

I'm sorry to hear that you're experiencing this issue and I'm happy to help troubleshoot. One workaround you can try is to enable the Seekbar in Player Controls, then insert a transparent shape over the video. Here's a great video demonstration if you want to check it out!

• Additionally, you can follow the steps below to enable the Seekbar:

1. 1. Select Player, then under Player Controls, check the box next to Seekbar. You can then choose if you'd like the learner to have the ability to drag it or not.

• Next, you can follow these steps insert a transparent shape over the video:
  1. Select Insert, then shape to cover the video.
  2. Select the shape on your slide, right-click, and select Format Shape.
  3. Set the Fill to Solid fill, and drag Transparency to 100%.
  4. Set the Line Color to No line.

Now, when the learner views the course, they won't be able to click on the video to play or pause, but they have the option to play or pause the player seek bar, and the video and timeline should be in sync.

If you'd like assistance with your project, you can upload it here or share it privately with our team in a support case! We'll be happy to help and will delete your file from our systems once troubleshooting is complete.