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Community Member

18 days ago

Text colors randomly changing in 360

Is there a known issue with text colors randomly changing? I've been working on several projects for weeks, with the same colors/theme and just opened a file and suddenly all text went from white to black.

Articulate 360

instructional design

1 Reply

JoseTansengco
Staff
15 days ago
Hello JohnFanely-c962,

Thanks for reaching out!

The only reason I can think of that would cause this behavior is if the project file was edited while saved directly on a network drive. Doing this has been known to cause issues with saving, and the way around it is to work locally when making changes to a project file. If the file wasn't edited while saved on a network directory, could you try repairing your Storyline 360 installation to see if this fixes the issue? If the problem persists, try importing your existing slides into a new Storyline 360 project.

Let us know how it goes!

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Hello JohnFanely-c962,

Thanks for reaching out!

The only reason I can think of that would cause this behavior is if the project file was edited while saved directly on a network drive. Doing this has been known to cause issues with saving, and the way around it is to work locally when making changes to a project file. If the file wasn't edited while saved on a network directory, could you try repairing your Storyline 360 installation to see if this fixes the issue? If the problem persists, try importing your existing slides into a new Storyline 360 project.

Let us know how it goes!

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