Forum Discussion

AmitGoel-ad982e's avatar
AmitGoel-ad982e
Community Member
5 years ago

Text disappears in Storyline 360

Hello, When I type text into a textbox or a shape, it appears fine.  But when I hit Enter or when I start to format the next line, the text on the first line disappears or gets cut off.  I have no...
storyline 360
LeslieMcKerchie's avatar
LeslieMcKerchie
Staff
5 years ago

Hello Amit,

Thank you for reaching out to share what you are experiencing in your project file and including that helpful video.

We do have a similar issue documented with our team specific to:

  • When using the center or right alignment in a text box, the text is not displayed correctly in edit mode.
    • This issue does not appear when using either left or justified alignments. 
    • The preview and published version display correctly.

Does this sound like what you are experiencing as well?

If so, the current workaround is to use different text boxes for different text formats. I've added this conversation to our report as we continue to track user impact and so that we can share updates with you here.