Hello Catia,
Thanks for reaching out. I appreciate you clearly describing the issue and attaching the Storyline project file. It looks like you're using a Freeform text-entry question.
As expected with this kind of interaction, pressing the Enter key on the keyboard submits your response for evaluation. In other words, pressing the Enter key is the same as clicking the Submit button. To resolve the problem, learners can press Shift+Enter to add line breaks. You can add text instructions in the slide so they know what to expect when using the Enter and Shift+Enter keys.
Another option to consider is replacing the Freeform text-entry question with an Essay question, which behaves differently than other question slides since essays are likely to have multiple paragraphs. Press Enter or Shift+Enter to add a line break (return) in essays. I revised your project file and attached it below. Try testing the Essay question I added in Scene 2.
If you require any further information, please let me know!
Dear Eric,
Thank you so much for your response. I want to see how the essay question worked but there is no attachment. Was there meant to be one or were you just showing me the screen shot?
Kindly,
Catia
Hi Catia,
Thanks for your response. It looks like you're opening my message via email inbox. Can you please confirm this? If so, try opening the message in the E-learning Heroes Community. You should be able to access the attached Storyline project there.
Also, just a quick note that replying via email includes your signature here, so you are welcome to edit the post and remove that information if you wish. Looking forward to hearing from you!
