Forum Discussion
Text Entry fields not setting when control loses focus in mobile devices (Storyline 360)
Hi Alyssa, thank you for the follow-up. I did some research and created a scenario similar to the course we launched that has caused the mobile issues and tickets. It appears that it's the closing of the keyboard that sets the value. If a manual submit button is added (not on player) to the slide and triggered with variables and that button is clicked before closing the keyboard on the iPad, the value isn't set.
I loaded a 2 slide course into SCORM Cloud to show this. The first includes a text entry that is built with variables around the submit button (no quiz slide). If you click Submit before closing the keyboard, the value doesn't register. The second slide is one built with the convert to freeform text entry and uses a Submit button in the player. This slide works fine, likely because the keyboard has to be closed to access submit arrow.
I assume this is expected functionality of the iPad. We can add a starter explanation slide to the course to explain the need to close the keyboard before submitting.
Thanks so much for your help.
Lu