Forum Discussion

LuPost's avatar
LuPost
Community Member
9 years ago

Text Entry fields not setting when control loses focus in mobile devices (Storyline 360)

We've identified that text entry fields that are added to a slide using Storyline 360 do not register if the user enters a value and then immediately clicks a Submit button when using a mobile devic...
storyline 360
LeslieMcKerchie's avatar
LeslieMcKerchie
Staff
9 years ago

Hello Charlie!

What version of Storyline are you utilizing? It looks like we weren't able to re-create many of the issues listed above, so please feel free to share your .story file if you'd like us to take a look.

  • CharlieSeminara's avatar
    CharlieSeminara
    Community Member
    9 years ago

    I'm using Storyline 360. I uploaded the course through SCORM cloud. This issue was replicated on both an iPad 2 and an Android Galaxy s3. This issue occurs on mobile devices, not on a desktop computer.

    My issue is exactly the same as described in the original post by Lu. In order to get the value to register for a text-entry, the user needs to tap outside the text entry field before tapping the Submit button. As described above, it seems that the device's keyboard has to be closed first, and the only way for the user to do that is to touch anywhere outside of the text-entry area.