Forum Discussion

LuPost's avatar
LuPost
Community Member
8 years ago

Text Entry fields not setting when control loses focus in mobile devices (Storyline 360)

We've identified that text entry fields that are added to a slide using Storyline 360 do not register if the user enters a value and then immediately clicks a Submit button when using a mobile devic...
storyline 360
DavidYip's avatar
DavidYip
Community Member
5 years ago

We have the same problem.

I see that it's been more than 3 years, and the problem persists. We need an urgent solution. Mobile learning is on demand, and we can't ask learners to do weird things on the slides to go arorund Articulate's issues.

I attach one example of how this is affecting some of our interactions.

We need the users to press "Send", then show them what they have typed to confirm it's correct (using %varibale%), but it's not working because of the object doesn't lose focus when they press Send on Mobile.

 We use Storyline 360 v3.4122450.0

VinceScoma's avatar
VinceScoma
Community Member
5 years ago

Hi TUI,

Thank you for letting us know! I am sorry that you are running into some trouble here with the text entry inputs. 

If you can, could I have you share your file with us to help troubleshoot? You can share files using this private link here. We'll let you know our findings and will delete it after having a closer look!