Forum Discussion
Text Entry fields not setting when control loses focus in mobile devices (Storyline 360)
Hi Leonie,
Thanks so much for reaching out! I'm happy to help!
In order to better assist you, I have a few questions:
-
- What version of Storyline are you using?
- Did you publish the content for Web or LMS?
I'd be happy to take a closer look at your setup. Feel free to share your .story file in this thread or privately in a support case.
Please let us know if you have any other questions!
Hi Luciana
I'm using Storyline 360.
I've published it on review.Kind regards
Met vriendelijke groet
Leonie Van Renterghem – Leraar NT2
CVO Groeipunt
Provincie Oost-Vlaanderen
Gouvernementstraat 22-24, 9000 Gent
tel. 09 267 12 90
bezoek onze website
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Like ons op instagramHello Leonie,
The issue discussed in this thread is still open, but I wanted to point out that the virtual keyboard needs to be visible in Safari and Google Chrome browsers for the numeric and text entry fields to not work properly. If this is the behavior that you're experiencing, note that we are still working on the issue. Here's a quick look at how we tackle bugs for your reference.
If you're experiencing something else entirely, I'd recommend following the recommendation of my colleague Luciana to open a support case so we can take a closer look at what's happening.
Also, your contact information came through as well. This Peek video will show you how to edit it out if you’d like!
