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KAR's avatar
KAR
Community Member
10 years ago

Text entry will not reset

I have a text entry box that is meant to reset to blank when a learner enters the wrong number. To do this, I've got a 'try again' layer with a trigger to jump to the same slide. This slide is set to 'reset to initial state'.

When I test the slide by putting in the wrong number, this figure remains in the text entry box and I can't alter it.

Can anyone help with what I'm getting wrong?

NB Have also tried putting a trigger on the 'try again' layer resetting the text entry variable to blank. This removes the number but I can't enter any new text.

storyline 360

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  • LeeBrand-8cf821's avatar
    LeeBrand-8cf821
    Community Member
    5 years ago

    Hi There, 

    I was really struggling with this same issue and I think I have resolved it using the advice from above and also adding another trigger.

    1. Set the text entry variable to blank when the timeline starts on the base layer.
    2. And adjust (variable) the slide properties to Reset to initial state.
    3. Add a trigger to the 'Try Again' layer - Jump to this slide when the user clicks try again.This seems to reset the timeline which enables step 1 to occur.
    4. I also added a trigger to the success slide - Jump to next slide.
  • TaniaHuggins-e9's avatar
    TaniaHuggins-e9
    Community Member
    3 years ago

    Hi there, 

    I  have 6 text entry questions which are scored with a variable and results displayed on a Results slide.

    Each question slide has the option to retry 3 times

    Each question slide is set to reset to initial state on all layers as well as the variable

    I have cleared the text boxes when the user reurns using the trick above

    BUT

    When the user fails and clicks "Try Again" on the results page they cannot input anything into the Text Entry box on the first question 

    am I missing something?

    Thanks for your help

     

  • KellyAuner's avatar
    KellyAuner
    Staff
    3 years ago

    Hi, Tania!

    Thanks for reaching out and I'm sorry to hear that you're experiencing this issue! I'd like to take a look at your file to help me narrow down the issue. You can upload it here or share it privately through a support case. We'll delete it from our systems once troubleshooting is complete.

  • TaniaHuggins-e9's avatar
    TaniaHuggins-e9
    Community Member
    3 years ago

    Hi Kelly, 

    Thanks for the reply, I managed to sort it out with a results slide tweak.

    Think I had over-complicated things!

    T

  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    3 years ago

    Hi Tania!

    Glad to hear you were able to resolve the issue on your end! No worries, we've all been there! 

    Also, I wanted to invite you to our tips and tricks webinars. At 11am ET every Thursday, our training team hops on a live call to answer top questions from our customers.

    It's super casual (and they're super smart!), so it's a great place to get expert tips and answers to frequently asked questions from our online community. In short, everything you need to create incredible online learning! You can register for the next call here: https://articulate.fyi/3ZiKgu9

    And don't worry if you can't make it, because everyone who registers will get a recording sent to them afterwards!

    Hope to see you there!