Forum Discussion
Text Lag Marker
The text associated with my marker is not appearing as soon as the user clicks th marker. The box appears followed by the text about a second later.
Hi,
I can't seem to make my markers function properly. All information is setup and in the preview and published modes when a marker is selected the text does not appear. What I am doing wrong?
Hi Kim,
Thanks for sharing a copy of your project file. I took a look at it, and something is definitely not working as it should. I tried removing the animations, and isolating just the four markers, but even after deleting everything else that's not related to the markers the issue still persisted.
I opened a support case on your behalf so we can get you in touch with our support team. They'll be able to take a closer look at your project file to figure out what's happening. Someone will be reaching out shortly!
