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JohnCurry-465d1's avatar
JohnCurry-465d1
Community Member
2 years ago

Text scrambled in matching item in question bank

A customer sent us this screenshot of a matching item she's trying to complete in Rise:  I've never seen anything like this before, any idea why it would be happening and how to fix it? Thi...
Rise 360
Chris-Santos's avatar
Chris-Santos
Staff
2 years ago

Hi Julie,

I'm not experiencing this when I tried it on Chrome using my Mac computer:

I was thinking maybe it has something to do with the size of the browser window.  But Rise is responsive, and the text adjusted accordingly in the matching box when I tried resizing the browser window.

Is she trying to access the course from an LMS or Webhosting server?  If you can access it, are you also experiencing the same thing?

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