Forum Discussion
Text scrambled in matching item in question bank
A customer sent us this screenshot of a matching item she's trying to complete in Rise:
I've never seen anything like this before, any idea why it would be happening and how to fix it? Thi...
Hi Phil! I'm sorry to hear that you are experiencing this issue.
Are using custom fonts on your Rise course? If yes, what custom font are you using? Have you tried using a pre-built font to see if the issue persists? If the issue persists with prebuilt fonts, we can take a closer look at your Rise course to see what's possibly causing the issue. You may open a case here and our support team will be more than happy to investigate further.
Our team may ask you for a copy of the Rise course you are working on. Please let me know if you have any questions or concerns.
