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JoshuaNash-35fb's avatar
JoshuaNash-35fb
Community Member
5 years ago

Text to Speech Disabled?

Hello everyone, Is anyone else having issues with Text to Speech not working in their slides? I was previewing a course I am designing and all of a sudden, the T2S is just silent. It's the same in...
storyline 360
KatieRiggio's avatar
KatieRiggio
Staff
5 years ago

Hello Joshua,

I haven't seen reports of this — I'm glad you reached out to our Support team for help!

I see that Ronaziel recently shared initial troubleshooting questions and steps. Please keep us posted, as we're eager to find the cause!

  • JoshuaNash-35fb's avatar
    JoshuaNash-35fb
    Community Member
    5 years ago

    Hi Katie,

    We figured out what the problem was. One of the security functions installed on our computers was blocking the program as malware. Someone flipped a switch and we are back in business. Thanks for your quick response time. I appreciate your help.

    Thanks,

    Joshua Nash

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