Forum Discussion

LeeMillardButlr's avatar
LeeMillardButlr
Community Member
10 months ago

Text-to-Speech Issues & Sample Library Idea

Yesterday I was generating some text-to-speech in Storyline and the samples within SL were not playing for me. I would click the play button and it acted like they were playing but I could hear no so...
storyline 360
BenClatworthy-3's avatar
BenClatworthy-3
Community Member
6 months ago

Hi LeeMillardButlr​ are you still experiencing the same issue? I too am having the same problem. I have just recently updated to windows 11 and since then I can't listen to my text-to-speech generations unless I insert and then do a slide preview - this is problematic if you are wanting to quickly determine if the voice sample sounds as intended.

LucianaPiazza's avatar
LucianaPiazza
Staff
6 months ago

Hello BenClatworthy-3​, 

I understand you're having difficulty playing the text-to-speech audio after generating. I wasn't able to experience this on my end. I see that Lee has jumped in to share what worked well for them after troubleshooting with our team. Thanks so much, LeeMillardButlr​! 

If the Legacy Windows Media Player is installed but you still cannot hear the generated audio, let's take a closer look at your setup:

  • Is this happening with other project files or just this one?
  • What voice are you using? Does this happen if you try using a different voice?
  • If you import your slides into a new .story file and generate, does this still happen?

 

If you are running the latest version of Storyline (Update 100) and experiencing this across multiple .story files, I recommend a repair of Storyline 360. Sometimes, a repair can fix some erratic behavior across project files. 

If you can't hear the generated audio after the repair, please share your .story file and a screen recording of this behavior in this thread or privately in a support case so we can investigate further. 

Looking forward to hearing from you!