Forum Discussion

MichelleCanare-'s avatar
MichelleCanare-
Community Member
8 months ago

Text to speech keeps telling me I am offline.

I see this was an issue a few years back and Articulate fixed it.  But here I am today, 2/27/24 with the same issue.  I am trying to edit the script in my text-to-speech and keep getting this message over and over again. 

Has anybody found something that can fix this or a good workaround, other than rebooting the computer each time?

 

  • I have had this when my computer loses connection.  You might want to look at your popup blocker also.

  • Hi Michelle!

    Sorry to hear you've run into this setback!

    As Eric shared, we had a confirmed issue with text-to-speech yesterday, but our engineering team has since implemented a fix. If you're still running into trouble, please connect with our support engineers through a support case.

    Have a great day!

  • Steve,

    Thanks for confirming the issue was system wide. I am still having issues with this, and I have submitted a support ticket to Articulate.  

    • EricSantos's avatar
      EricSantos
      Staff

      Thanks for reaching out in a support case as well, Eric! I see you've worked with my colleague Philam and confirmed that everything's sorted out on your end.

      If you need help with anything else, please let us know here in the E-Learning Heroes Community or privately in a support case. We'll be happy to assist you.