Forum Discussion
AkashJambhorkar
8 years agoCommunity Member
The audio stopped working in-between course on iPad
Hi Everyone,
I have created courses in articulate Storyline 3 update 4. When I view it from a PC or Laptop the audio is playing fine. When I view it on an iPad, the audio is completely stopped fro...
LaurenDuvall
6 years agoStaff
Hi Linda!
It sounds like you're also noticing the audio stops working in courses displayed on an iPad using Safari. We're happy to help!
We've found multiple factors that can affect the audio on an iPad! A few of the factors are the iOS version, type of iPad, the website where the content is hosted, or even the Safari itself. Have you tried using Chrome on the iPad?
The quickest way we can help is in a support case! You can upload your file to us by using this secure upload link. We'll let you know as soon as we receive the file and reply with our findings. We'll also delete the file after troubleshooting!
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