Forum Discussion

MichaelGallaghe's avatar
MichaelGallaghe
Community Member
2 years ago

The system cannot find message text for message number 0x%1 in the message file for %2.

The system cannot find message text for message number 0x%1 in the message file for %2.

Started intermittently getting this message when saving a storyline file. It happens on different files that I try to save. I was using the September storyline version and tried updating, but I still get this message. Anyone else out there seeing this?

  • DanaLedet's avatar
    DanaLedet
    Community Member

    I'm having the same issue. It happens when I save, and it doesn't save the file. Usually I can try again in a few minutes and it saves okay (without the error message).

    Started happening about two weeks ago. It seems to help if I close out other applications (like photoshop) before I save. Even with everything else closed it happens but it seems to happen less.

  • Hi Michael,

    I'm sorry you're getting this error! This looks to be a Windows issue, not a Storyline issue. If you do a Google search of the error, you'll get some general information and some ways to resolve it.

    Thanks for reaching out!

  • >Started happening about two weeks ago

    what happens two weeks before, did you update your system ?

    check the windows update history

    Windows Settings -> Windows Update -> Update History