Forum Discussion
The text is not being displayed
Good morning, I'm reaching out to you in case you can help me. We are experiencing an issue with two different SCORM packages, but it only affects certain individuals, not everyone, where the text i...
Hi, Marta!
Thanks for reaching out and I'm sorry to hear that you're experiencing this issue. I'd like to ask a few clarifying questions to help troubleshoot.
- What browsers and devices did this issue occur on?
- What font are you using? If you change the font, does the issue persist?
If you're comfortable sharing your file with us, I'd be happy to test it out on my end! You can upload it here or share it privately in a support case. We'll delete it from our systems once troubleshooting is complete.