Forum Discussion
the video is not visible
Hi,
When i load my course in scorm cloud and i go to watch a video it says: "we are sorry, Due to privacy settings, you cannot play the video here".
I have the zip, I open it and run the story.html and it works but when I edit something in my .story and then publish and go to load in scorm, that error appear.
How can i fix it?
Hi Alondra,
If you are willing to share a copy of your project file with me, I'll be glad to take a look at why your video is not playing properly when accessed on an LMS. Do you mind attaching your project to this discussion or privately in a support case?
I also did a quick Google search of the error and found that this is an error specific to Vimeo. Is the video that you are tying to access hosted in Vimeo? If so, this article will help explain why you are seeing that error message.
If you prefer to have your file looked at in private, feel free to reach out to our support team here so we can assist you through a support case.
