Forum Discussion
The voice changes after using a
hi there, I am using the text to speech to generate audio with Matthew US neural voice.
SSML and the fine-tuning of the closed captions are a very good progress in terms of features and customisat...
I'm seeing a similar issue. I've been experiencing issues where some other male voices are changing and they end up sounding exactly like the Matthew voice. In some cases, the audio will start out with the selected voice, then suddenly change to the Matthew voice. I've seen this both with and without SSML tags.
Hi LaceyHendrickso,
Happy to help! What you have reported is strange, as the selected voice suddenly changes while the course is playing. I'd like to start with the troubleshooting steps below.
If you're already working on your local drive, try running these steps to fix possible installation issues. We'd be glad to investigate further if the problem persists. You may share your Storyline project here or privately in a support case, where our Support Engineers will work with you one-on-one. We'll delete it when we're done testing.
