Forum Discussion

AdamSchechter's avatar
AdamSchechter
Community Member
9 years ago

This project is invalid or corrupt and cannot be opened...

I recently created a new course in Storyline 2, and was able to save and publish it for LMS (I have the .zip file as well). However, when I attempt to open the .story file now, I receive the followi...
storyline 360
LeslieMcKerchie's avatar
LeslieMcKerchie
Staff
7 years ago

Hi Dan,

Thanks for reaching out and letting us know that you are running into an error message as well.

It sounds like you are aware of Nicole's tips shared here on preventing file corruption.

  • Were you able to find a temp file as Alyssa shared above?
  • Is this happening with one file or multiple project files?

You mentioned that you don't do all of the updates, but do you know what version of Storyline you're using?

You can check by going to:
Help > About Articulate Storyline

We are currently on Build 3.28.18944.0 of Storyline 360. You can read all of the details here.

We don't want you to run into problems continually either, so if you'd like to work directly with one of our support engineers, you can certainly do so here.

DanShannon-73c9's avatar
DanShannon-73c9
Community Member
7 years ago

Thanks for getting back to me.

The tmp renaming worked the second time I tried it, so I only lost a few hours work this time.

I'm still saving to my local c:, my network h: and publishing to team slides several times per day.

This is the 2nd time in 2 weeks, different files.

I had 360 updated by IT, but the file still wouldn't open.

[cid:image001.png@01D5251E.A2861340]

I will continue to be very careful.

It would be nice if this were no longer an issue.

Thank you again.

Dan