Forum Discussion

AdamSchechter's avatar
AdamSchechter
Community Member
9 years ago

This project is invalid or corrupt and cannot be opened...

I recently created a new course in Storyline 2, and was able to save and publish it for LMS (I have the .zip file as well). However, when I attempt to open the .story file now, I receive the followi...
storyline 360
AshleyT-Pollard's avatar
AshleyT-Pollard
Staff
7 years ago

Hi all,

In our continued efforts to help prevent and recover from file corruption, we've added a new recovery feature to Storyline 360, build 3.29.19305.0. If a project becomes corrupt, Storyline lets you know if there's a working version in your temp files and makes it easy for you to recover. Details here.

Let us know how this feature is working for you and if you have any other questions on the latest update! You can reach out in E-Learning Heroes or connect with our Support Team. 

  • DanShannon-73c9's avatar
    DanShannon-73c9
    Community Member
    7 years ago

    Thank you.

    I'll try this if I have another problem.

    I was wondering if corrupt images or the wrong fonts can cause a project to not open?

    I can find corrupt images by publishing each slide as a project separately until I find the problem. (I've done this with Captivate.)

    Is there a way to determine if it's a font issue?

    Dan