Forum Discussion
MatthewHerna225
4 years agoCommunity Member
Three dots loading
Hi,
I published an articulate 360 training course to my LMS (Compliancewire). Some users cannot move past the last quiz slide and receive the three dots as if its loading but never takes them to t...
KellyAuner
3 years agoStaff
Hi Susan,
Thanks for reaching out! I'm sorry to hear that you're experiencing an issue with the screen loading. I'd like to ask you a few clarifying questions to help troubleshoot.
- Does this only happen when you publish your course to LMS?
- Are all users experiencing the same issue?
- Have you tested your course in SCORM cloud as Lauren suggested above?
Please let me know if you need additional assistance with this! We'll be happy to take a look at your file to investigate further. You can upload it here or privately in a support case. We'll delete it from our systems once troubleshooting is complete.