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Thumbnail selection in Rise videos
Hi there, I have loaded an MP4 video into one of my Rise courses. The thumbnail Rise has generated isn't great (my video subject looks half asleep), but I am not sure how to change it. I noticed on ...
Hello everyone!
I’m excited to share that we've released a new Rise 360 update that includes:
- Enhanced: Upload or generate a custom video thumbnail.
There’s nothing to install for web-based apps. New features and fixes are immediately available!
Please let us know if you need any additional help!
Hi Bridget,
Rise will display the first frame of a MP4 video as the thumbnail. You can use a video editing tool like Replay to add an image to the first frame of the video, then re-publish the video as a MP4 file.
I hope that helps!
Thanks Alyssa, that does help!
Hi Bridget,
I'm confused. My video already has a saved thumbnail for the frame and it is still loading up blank in Rise. Can you help me to resolve this. It just shows a white screen with start arrow.
Shawna
No it doesn't!
