Forum Discussion
bridgetdoughert
7 years agoCommunity Member
Thumbnail selection in Rise videos
Hi there, I have loaded an MP4 video into one of my Rise courses. The thumbnail Rise has generated isn't great (my video subject looks half asleep), but I am not sure how to change it. I noticed on ...
AlyssaGomez
7 years agoStaff
Hi Bridget,
Rise will display the first frame of a MP4 video as the thumbnail. You can use a video editing tool like Replay to add an image to the first frame of the video, then re-publish the video as a MP4 file.
I hope that helps!
- bridgetdoughert7 years agoCommunity Member
Thanks Alyssa, that does help!
- TaylorCalomb7 years agoCommunity Member
Hi Bridget,
I'm confused. My video already has a saved thumbnail for the frame and it is still loading up blank in Rise. Can you help me to resolve this. It just shows a white screen with start arrow.
Shawna
- KariLawless-93b4 months agoCommunity Member
No it doesn't!