Forum Discussion
Thumbnail selection in Rise videos
Has there been an update to this? It's crazy that this request was made YEARS ago and yet still no resolution. I am uploading videos that show black screen with white play button. We really need the ability to upload a thumbnail.
- JoseTansengco7 months agoStaff
Hi Lara,
We're still working on adding this feature to Rise 360 and notify everyone here as soon as it makes it to our product roadmap.
In the meantime, Rise 360 will display the first frame of an MP4 video as the thumbnail. You can use a video editing tool like Replay 360 to add an image to the first frame of the video, then re-publish the video as an MP4 file.
- LevonTrettin7 months agoCommunity Member
@Rise-Staff - Your kind of help reminds me of the "family guy cantnia band":
"Have any request? Shout 'em out!"
"Play that same song."
"Alright, same song. Here we go!"
https://youtu.be/k1sWbWlinPM?si=YOaBrU4jgSv6wEoe