Forum Discussion
TIME TO PAY FOR REACH 360
Hi Leanne!
So sorry to hear that you no longer have Reach 360 access. I can see that you have an Articulate 360 individual account. Reach 360 can only be accessed by those with teams accounts.
We understand the urgency of this request and would like to let you know that we also received the support case you submitted. The representative assigned to your account has been alerted, and she will reach out to you as soon as possible.
Thank you so much. Since posting this I bought a teams subscription
thinking it would upgrade my individual subscription and therefore solve
the problem but instead it just added the team subscription to my profile
and I am still not able to access my trail reach 360 profile that my
learners are currently using. Please help me if you can. I am besides
myself as I have 14 top executives who are in process of doing courses on
my reach 360 platform. I hadn’t realised it was a trail! 🙈 and there was
no warning to say it was coming to an end. I am currently online with
Sheila who is trying to help me too. Thank you for your help I really
appreciate it. I have this massive day tomorrow where I am meant to be
showing platform to potential new clients as well. And I have been
investigating upgrading to pro! Not realising I was on a trail 🙊😳🙈
