Forum Discussion
GuillaumeIsn987
5 months agoCommunity Member
timeline and video stop as the audio continue
Hi
I have this bug (attached video) that says "on the first visit you won't see the video" and when I click on the timeline again, the video is displayed normally.
The audio and video are separa...
JoseTansengco
5 months agoStaff
Hello Guillaume,
Happy to help!
If your course's behavior changed after installing a recent Storyline 360 update, can I ask if tried downgrading to one version down to fix the issue?
I'd also like to take a look at your project file to see if the issue can be fixed by adjusting your triggers. Would you be willing to share a copy of your project file here or in private by opening a support case for testing? We'll delete it when we're done!