Forum Discussion
GuillaumeIsn987
12 months agoCommunity Member
timeline and video stop as the audio continue
Hi
I have this bug (attached video) that says "on the first visit you won't see the video" and when I click on the timeline again, the video is displayed normally.
The audio and video are separa...
JoseTansengco
12 months agoStaff
Hello Guillaume,
Happy to help!
If your course's behavior changed after installing a recent Storyline 360 update, can I ask if tried downgrading to one version down to fix the issue?
I'd also like to take a look at your project file to see if the issue can be fixed by adjusting your triggers. Would you be willing to share a copy of your project file here or in private by opening a support case for testing? We'll delete it when we're done!
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