Forum Discussion

ToddBearson-236's avatar
ToddBearson-236
Community Member
2 years ago

Timeline length oddities

Hello.  Since downloading the most recent update (Build 3.72.29699.0), downloading I've noticed some odd behavior in the timeline.  Specifically, when I drag a shape's block from one side to make it appear for longer or shorter, both sides move in opposite directions.  So, If I drag one edge of a shape's block towards the end of the timeline to lengthen it, the other end moves the same amount towards the start of the timeline.  Anyone else seeing this?

  • Also, it's gone from crashing once a month at most, to crashing 8 times so far today.  I always lose my work when this happens.

  • Hi Todd, 

    Sorry to hear that you're experiencing this issue. 

    I am not seeing the same thing on my end, so this might be something that's specific to your Storyline 360 installation.

    As a troubleshooting step, try doing a repair of your Storyline 360 installation to see if this helps. You'll also want to make sure that you're working locally when making any changes to your project. If the issue persists, open a case with our support team here so we can take a closer look at what's happening.