Forum Discussion

cherylhartley's avatar
cherylhartley
Community Member
12 years ago

Timeline preview is SLOW and jumpy

Has anyone experienced the slow timeline preview when using the play button in the timeline pane (bottom left)?  I have like 4 objects in my slide and it takes 5 seconds for the preview to play.
storyline 360
AshleyT-Pollard's avatar
AshleyT-Pollard
Staff
10 years ago

Hi Becky,

You mentioned the files were 2 and then upgraded to 2.7  - do you mean that they were the 2nd update of Storyline 2 or just Storyline 2 in general? As you can see this thread dates back a bit further,  but you'll want to ensure you're using the latest update of Storyline (it sounds like you are) and working on a local drive and at least meeting the minimum system requirements here. 

Also, if regular preview is working well for you - you may want to continue utilizing that, as a interim step.

BeckyMassey's avatar
BeckyMassey
Community Member
10 years ago

Hi Ashley,

I didn't specifically mean the second update. The title of the tutorial is "Up and Running with Articulate Storyline 2" and the date is March 19, 2015. That might help identify which update of 2 he is working on. I'm working off my C: drive and meet the system requirements, so it seems like something else is going on.

When you say to use the regular preview as an interim step, does that mean a fix is underway for a future update/patch?

Thank you!

  • AshleyT-Pollard's avatar
    AshleyT-Pollard
    Staff
    10 years ago

    Hi Becky,

    We're always looking at ways to improve the functionality and experience - and I know this has been one item shared. I can't say for certain that there will be a change in future versions or updates, so that's what I meant in regards to a current workaround. 

    We'll let you know if there is any other information to share. 

    • BeckyMassey's avatar
      BeckyMassey
      Community Member
      10 years ago

      Thanks so much Ashley.